Returns & Exchanges

At Temple Coffee, we strive for excellence in every roast; if you are not entirely satisfied with your purchase, we offer returns on non-perishable items and resolution for coffee quality concerns. Please note that due to the perishable nature of roasted coffee, returns are handled on a case-by-case basis to ensure freshness and safety.

Return Process

• 1.
  Contact Our Team

  Email our customer support within 14 days of receiving your order with your order number and the reason for your return or exchange request.

• 2.
  Review & Approval

  Our quality control team will review your request and provide a return authorization number or offer a replacement if the product was damaged or incorrect.

• 3.
  Pack and Ship

  Securely package your unused non-perishable items or equipment in their original packaging and ship them back to our Sacramento roasting facility.

• 4.
  Refund Processing

  Once your return is received and inspected, we will process a refund to your original payment method within 5 to 7 business days.